--- title: "Building a Successful Phone Sales Team – #96 - CCSalesPro" description: The key to success in this industry is being able to touch as many merchants as possible, which requires a phone sales team, explains George Csahiouni, President and COO of Swoop Payment Solutions. Learn how he’s put this philosophy to work successfully at Swoop. Plus Patti reports on consumer shifts to contactless payments and James […] image: https://www.ccsalespro.com/hubfs/Imported_Blog_Media/merchant_sales_podcast-May-02-2023-10-48-32-0462-PM.png --- Podcast # Building a Successful Phone Sales Team – #96 The key to success in this industry is being able to touch as many merchants as possible, which requires a phone sales team, explains George Csahiouni, President and COO of Swoop Payment Solutions. Learn how he’s put this philosophy to work successfully at Swoop. Plus Patti reports on consumer shifts to contactless payments and James […] [ James Shepherd ](https://www.ccsalespro.com/podcast/author/james-shepherd) Jun 5, 2020 --- ![](https://www.ccsalespro.com/hs-fs/hubfs/Imported_Blog_Media/Merchant-Services-podcast-full-horizontal-small-May-02-2023-10-48-32-7932-PM.png?width=600&height=152&name=Merchant-Services-podcast-full-horizontal-small-May-02-2023-10-48-32-7932-PM.png) The key to success in this industry is being able to touch as many merchants as possible, which requires a phone sales team, explains George Csahiouni, President and COO of Swoop Payment Solutions. Learn how he’s put this philosophy to work successfully at Swoop. Plus Patti reports on consumer shifts to contactless payments and James answers questions about EMV compliance.  [Merchant Sales Podcast](https://soundcloud.com/merchant-sales-podcast) · [Building a Successful Phone Sales Team](https://soundcloud.com/merchant-sales-podcast/building-a-successful-phone-sales-team) [Podcast](https://www.ccsalespro.com/podcast/tag/podcast) [![https://www.ccsalespro.com/2026](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/Vertical%20Mastery%20Webinar%20ad.jpg "https://www.ccsalespro.com/2026")](https://www.ccsalespro.com/2026) [![https://fullstackpayments.com/download-app](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/FSP%20vertical%20ad.png "https://fullstackpayments.com/download-app")](https://fullstackpayments.com/download-app) [![How to Sell Merchant Services eBook](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/ads-for-website-2.jpg "How to Sell Merchant Services eBook")](https://www.ccsalespro.com/how-to-sell-merchant-services-in-6-steps) [![GetIsoAmp.com](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/ads-for-website-(1).jpg "GetIsoAmp.com")](https://getisoamp.com/index.php/request-demo/) ## Similar posts Podcast ### [Latching Onto Bets in Payment Processing](https://www.ccsalespro.com/podcast/latching-onto-bets-in-payment-processing) This week Patti has a one-on-one with James, discussing his success strategies, and how sales reps can chart their own successes in payment... James Shepherd Jan 12, 2024 Podcast ### [Selling Pharmacies on Payments and POS (Live Event Recap)](https://www.ccsalespro.com/podcast/selling-pharmacies-on-payments-and-pos-live-event-recap) Successful agents excel by targeting specific verticals. Ben Ross of Green Payments shares insights on cracking the untapped pharmacy market. James Shepherd Nov 22, 2024 Podcast ### [Scaling Up Your Small ISO – #83](https://www.ccsalespro.com/podcast/scaling-up-your-small-iso-83) Learn about challenges small ISOs face when scaling up, as well as tools and processes that can help. James and Patti kick off the discussion with... James Shepherd Feb 28, 2020 ### Get notified about new podcasts  Enter your email to have each new CCSalesPro Podcast delivered straight to your inbox. 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Various trademarks held by their respective owners. CCSalesPro, Inc. ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "James Shepherd", "url" : "https://www.ccsalespro.com/podcast/author/james-shepherd" }, "dateModified" : "2023-05-04T22:54:42.887Z", "datePublished" : "2020-06-05T16:16:14.000Z", "headline" : "Building a Successful Phone Sales Team – #96 - CCSalesPro", "image" : [ "https://www.ccsalespro.com/hubfs/Imported_Blog_Media/merchant_sales_podcast-May-02-2023-10-48-32-0462-PM.png" ], "mainEntityOfPage" : { "@id" : "https://www.ccsalespro.com/podcast/building-a-successful-phone-sales-team-96", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.ccsalespro.com/hubfs/ccalespro%20-%20white%20background-2.png" }, "name" : "CCSalesPro" } } ```