Building a Better ISO Strategy

What does it take to build a stronger, more competitive ISO in today’s payments industry? James Shepherd sits down with Duayne Haskett, Chief Revenue Officer at Netevia, to discuss the strategies, products, and support systems that can help ISOs grow and compete in an increasingly crowded market.

Duayne shares lessons from building Define Payments, the importance of staying focused on what you do best, and how ISOs can use technology, AI, financing, and solutions like Clover to create more value for their merchants. He also discusses what’s ahead for Netevia and Define Payments as they join forces and look toward 2027.

The episode wraps up with Patti Murphy’s Today in Payments segment covering stablecoins, Visa’s AI initiatives, declining check usage, retail spending, mobile commerce, and international payments.