ISO to SaaS: The Strategic Shift
In this episode, James Shepherd sits down with Blake Wilson for a behind-the-scenes conversation on a rare evolution in merchant services - an ISO...
Scaling an ISO through the 1099 agent model is crucial for 2026. James Shepherd and Chris Del Grande discuss growth, goal setting, and partnership building in the latest Merchant Sales Podcast.
In this week’s episode of the Merchant Sales Podcast, James Shepherd sits down with Chris Del Grande, payments entrepreneur and ISO operator, for an in-the-weeds conversation on scaling merchant portfolios through the 1099 agent model.
They break down what it really takes to grow at scale - where agents struggle, how ISOs can better support them, and why the 1099 channel remains one of the biggest opportunities heading into 2026.
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