Podcast

Podcast – Building a Profitable Book by Helping Small Businesses Stay in Business

Engender merchant loyalty & profitability, even if you can’t always say yes This week, industry veteran and PaySafe President OB Rawls explains, how selling solutions that enable merchants to grow; helps ISOs and MLSs grow their businesses. Patti discusses balancing merchant demands for less friction and greater security in payments. And, James offers insights on […]

James Shepherd

Mar 15, 2019

Engender merchant loyalty & profitability, even if you can’t always say yes

This week, industry veteran and PaySafe President OB Rawls explains, how selling solutions that enable merchants to grow; helps ISOs and MLSs grow their businesses. Patti discusses balancing merchant demands for less friction and greater security in payments. And, James offers insights on what to do when you can’t say, “yes” to a merchant.

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Building Business Around Technology Sales– #99

Learn how Josh Carper, Business Development Chief at Gorilla Technologies, made the transition from just selling credit card accounts to selling...

James Shepherd Jun 26, 2020

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Reward Merchants for their Card Processing Business

Merchants earn reward points for card payments processed, leading to long-term contracts, says Jeff Moskowitz of Tuzo Rewards. Also, sales tips and...

James Shepherd Jul 5, 2024

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Avoiding Agent Pitfalls and Building a Real Business

Too many merchant sales agents treat this industry like a side hustle—and end up paying the price.

James Shepherd Jun 13, 2025

Podcast – Building a Profitable Book by Helping Small Businesses Stay in Business

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