---
title: "Re-imagining the Merchant Value Prop – #95 - CCSalesPro"
description:  The COVID-19 pandemic will have lasting impacts, says Chris Kronenthal, President & CTO of FreedomPay, who explains how “touchless commerce” solutions can improve the merchant value prop going forward. Also, Patti describes the up- and downsides of rising ecommerce traffic, and James provides a tutorial on understanding agent agreements.  Merchant Sales Podcast · Re-imagining the […]
image: https://www.ccsalespro.com/hubfs/Imported_Blog_Media/merchant_sales_podcast-May-04-2023-05-27-55-7451-PM.png
---

Podcast

# Re-imagining the Merchant Value Prop – #95

The COVID-19 pandemic will have lasting impacts, says Chris Kronenthal, President & CTO of FreedomPay, who explains how “touchless commerce” solutions can improve the merchant value prop going forward. Also, Patti describes the up- and downsides of rising ecommerce traffic, and James provides a tutorial on understanding agent agreements. Merchant Sales Podcast · Re-imagining the […]

[ James Shepherd ](https://www.ccsalespro.com/podcast/author/james-shepherd)

 May 29, 2020

---

![](https://www.ccsalespro.com/hs-fs/hubfs/Imported_Blog_Media/Merchant-Services-podcast-full-horizontal-small-May-04-2023-05-27-56-7506-PM.png?width=600&height=152&name=Merchant-Services-podcast-full-horizontal-small-May-04-2023-05-27-56-7506-PM.png)

  The COVID-19 pandemic will have lasting impacts, says Chris Kronenthal, President & CTO of FreedomPay, who explains how “touchless commerce” solutions can improve the merchant value prop going forward. Also, Patti describes the up- and downsides of rising ecommerce traffic, and James provides a tutorial on understanding agent agreements. 

[Merchant Sales Podcast](https://soundcloud.com/merchant-sales-podcast) · [Re-imagining the Merchant Value Prop](https://soundcloud.com/merchant-sales-podcast/re-imagining-the-merchant-value-prop)

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