--- title: The New Rules of Chargeback Prevention description: In this episode of the Merchant Sales Podcast, James sits down with Mark Wagner, CEO of Disputifier, to discuss how new card brand initiatives like Mastercard's Scam Merchant Monitoring Program (SMMP) and Visa's VAMP are changing the way ISOs, acquirers, and merchants approach fraud prevention and chargeback management. image: https://www.ccsalespro.com/hubfs/featured%20image-2.png --- [![CCLogo-3](https://www.ccsalespro.com/hubfs/CCLogo-3.png) ](https://www.ccsalespro.com/) - Publications - [Blog ](https://www.ccsalespro.com/blog) - [Podcast ](https://www.ccsalespro.com/podcast) - [Ebooks ](https://www.ccsalespro.com/free-ebook-library) - [Insight Editions ](https://www.ccsalespro.com/insight-editions) - [Partners We Trust ](https://www.ccsalespro.com/companies-we-trust) - [Training ](https://www.ccsalespro.com/training) - [Contact Us ](https://www.ccsalespro.com/contact-us) # The New Rules of Chargeback Prevention In this episode of the Merchant Sales Podcast, James sits down with Mark Wagner, CEO of Disputifier, to discuss how new card brand initiatives like Mastercard's Scam Merchant Monitoring Program (SMMP) and Visa's VAMP are changing the way ISOs, acquirers, and merchants approach fraud prevention and chargeback management. [ James Shepherd ](https://www.ccsalespro.com/podcast/author/james-shepherd) Jul 24, 2026 ---   In this episode of the Merchant Sales Podcast, James sits down with **Mark Wagner, CEO of Disputifier**, to discuss how new card brand initiatives like Mastercard's Scam Merchant Monitoring Program (SMMP) and Visa's VAMP are changing the way ISOs, acquirers, and merchants approach fraud prevention and chargeback management. Beyond breaking down the latest rule changes, they explore practical strategies for reducing disputes, improving the customer experience, and proactively protecting merchant portfolios before problems arise. Plus, Patti Murphy returns with **Today in Payments**, covering the Federal Reserve's latest payments data, the growing conversation around pay-by-bank, legislation surrounding the phaseout of the penny, the launch of the Linux Foundation's AI payment protocol, and other important developments shaping the future of the payments industry.   [Merchant Sales Podcast](https://soundcloud.com/merchant-sales-podcast) · [The New Rules of Chargeback Prevention](https://soundcloud.com/merchant-sales-podcast/the-new-rules-of-chargeback-prevention)     [![ChatGPT Image Jul 24, 2026, 12_30_21 PM](https://www.ccsalespro.com/hs-fs/hubfs/ChatGPT%20Image%20Jul%2024%2c%202026%2c%2012_30_21%20PM.png?width=318&height=179&name=ChatGPT%20Image%20Jul%2024%2c%202026%2c%2012_30_21%20PM.png)](https://ccsalespro.com/square)       [![](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/Vertical%20Mastery%20Webinar%20ad.jpg)](https://www.ccsalespro.com/2026) [![fullstackpayments.com](https://www.ccsalespro.com/hubfs/Full%20Stack%20ad%20for%20CCSales%20Website%202-01.png "fullstackpayments.com")](https://fullstackpayments.com/download-app?utm_medium=email&_hsenc=p2ANqtz-_ixTBkRdnNdK04oCUWDi0LV5zrtP-pTLxi4WQfzzPQYBJJnri3hmdrkID4kxlR5uYYjdCuOgEgaofCtMmq3v3Yk1xpmw&_hsmi=362963412&utm_content=362963412&utm_source=hs_email) [![How to Sell Merchant Services eBook](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/ads-for-website-2.jpg "How to Sell Merchant Services eBook")](https://www.ccsalespro.com/how-to-sell-merchant-services-in-6-steps) [![GetIsoAmp.com](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/ads-for-website-(1).jpg "GetIsoAmp.com")](https://getisoamp.com/index.php/request-demo/) ## Similar posts Podcast ### [Capitalize on Change to Drive Growth – #92](https://www.ccsalespro.com/podcast/capitalize-on-change-to-drive-growth-92) Visa and Mastercard plans for revising interchange, originally scheduled for April, now appear to be on hold, probably until October. Sal... James Shepherd May 1, 2020 Podcast ### [Building Partnerships that Drive Growth; Cash Discounting to Larger Merchants– #101](https://www.ccsalespro.com/podcast/building-partnerships-that-drive-growth-cash-discounting-to-larger-merchants-101) Merchant Sales Podcast · Building Partnerships that Drive Growth; Cash Discounting to Larger Merchants Trust is a Foundation to Building Sales... James Shepherd Jul 10, 2020 Podcast ### [Q&A Sessions on the Merchant Sales Podcast](https://www.ccsalespro.com/podcast/qa-sessions-on-the-merchant-sales-podcast) Merchant Sales Podcast · Q&A Sessions on the Merchant Sales Podcast In this special holiday episode of the merchant sales podcast, we are bringing... James Shepherd Jan 1, 2021 ### Get notified about new podcasts  Enter your email to have each new CCSalesPro Podcast delivered straight to your inbox. 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