---
title: Is Conversational Commerce The Next Frontier For Payments?
description: "Kevin Feagan, talks with James and Patti about the firm's Pay by Text solution, and the movement toward what he calls \"conversational commerce.\""
image: https://www.ccsalespro.com/hubfs/Pocast%20Profile-Aug-16-2023-04-29-35-4918-PM.png
---

# Is Conversational Commerce The Next Frontier For Payments?

Kevin Feagan, talks with James and Patti about the firm's Pay by Text solution, and the movement toward what he calls "conversational commerce."

[ James Shepherd ](https://www.ccsalespro.com/podcast/author/james-shepherd)

 Sep 8, 2023

---

 

[Merchant Sales Podcast](https://soundcloud.com/merchant-sales-podcast) · [Is Conversational Commerce The Next Frontier For Payments?](https://soundcloud.com/merchant-sales-podcast/is-conversational-commerce-the-next-frontier-for-payments/s-Y6D0fkhLn3B)

 

Kevin Feagan, CRO at Everyware, talks with James and Patti about the firm's Pay by Text solution, which now incorporates BNPL, and the movement toward what he calls "conversational commerce." Plus, James offers a formula for managing follow-ups, and Patti reports on consumer preferences for omnichannel experiences.

[![Netevia-05-1](https://www.ccsalespro.com/hs-fs/hubfs/Netevia-05-1.png?width=4501&height=1668&name=Netevia-05-1.png)](https://ccsalespro.com/netevia)

 

[![https://www.ccsalespro.com/2026](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/Vertical%20Mastery%20Webinar%20ad.jpg "https://www.ccsalespro.com/2026")](https://www.ccsalespro.com/2026) [![https://fullstackpayments.com/download-app](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/FSP%20vertical%20ad.png "https://fullstackpayments.com/download-app")](https://fullstackpayments.com/download-app) [![How to Sell Merchant Services eBook](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/ads-for-website-2.jpg "How to Sell Merchant Services eBook")](https://www.ccsalespro.com/how-to-sell-merchant-services-in-6-steps) [![GetIsoAmp.com](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/ads-for-website-(1).jpg "GetIsoAmp.com")](https://getisoamp.com/index.php/request-demo/)

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