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AUTHOR

James Shepherd

Stories by James


Blog

How to overcome: “I just switched!”

There are certain objections that I hear more than others. Lately I have had several reps in highly competitive markets tell me they are hearing, “I...

Blog

What Not to Promise a Prospect

If you are a true sales professional, you can feel that moment when you are about to get the sale and the pressure of knowing what you say next could...

Blog

Market Segments – Who Should You Sell?

I spend 99% of my time training agents how to sell anyone. However, it is important to understand your market and answer the questions, “Who should I...

Blog

Closing More Deals

How can you close more deals? Yesterday I got an email from one of the top agents. In the previous month he had seventeen accounts approved which is...

Blog

The Most Important Customer Service Action

Imagine you go into a car showroom tomorrow to purchase a car. When you walk in the door, a very well spoken and sharply dressed sales person...

Blog

Are you Accountable?

If you are not accountable to someone else with your numbers each day, you will not achieve your full potential. I know this is a tough statement,...

Blog

Organizing Your Sales Leads into a Schedule

I recently partnered with a new guy to schedule my leads for me. He has done such a great job that I have had to adjust my organizational system to...

Blog

Selling Leases on Credit Card Terminals

Selling leases on credit card terminals often has a negative connotation because of the sales people who try and rip off the merchant by selling an...

Blog

How to Set an Appointment

Here are a couple tips for those of you who are utilizing telemarketing to set up your appointments. Whether you or someone else is calling to...

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