
Merchant Sales Podcast
The Merchant Sales Podcast is the podcast for merchant sales professionals, managers and ISO executives who want to build a larger portfolio. Learn about the latest trends and get sales tips and industry knowledge each week.
Merchant Sales Podcast
The Merchant Sales Podcast is the podcast for merchant sales professionals, managers and ISO executives who want to build a larger portfolio. Learn about the latest trends and get sales tips and industry knowledge each week.


Latest Podcasts
Building a Portfolio Selling Non-Traditional Accounts
High risk processing can be extremely profitable if you target the right verticals with the right approach. In this week's episode, Josh Ewin the President & COO at Helios Payments lays out their approach to the high risk space and how they are building their...
Building a Profitable High Risk Portfolio
High risk processing can be extremely profitable if you target the right verticals with the right approach. In this week's episode, Josh Ewin the President & COO at Helios Payments lays out their approach to the high risk space and how they are building their...
“3 Major Threats to Merchant Sales”
In this week's episode, James covers 3 important trends that represent the biggest threats and opportunities for merchant sales professionals and ISOs in the next one to five years. This is a special, shorter episode with James focusing on what he sees in the market...
Bringing ISOs and ISVs Together – Selling Integrated Payments
In this week's episode, we talk with Erik Nicholson from Card Connect about the challenges facing ISOs / Agents as business owners seek integrated payment solutions. We also explore how Clover has leveraged the direct sales channel to win big. James talks about...
Positioning New Agents for Success
Learn how Beyond identifies and trains new sales agents to succeed in merchant services. Continuous, one-on-one communication is crucial, says Logan Peters, Senior Director at Beyond. Plus James discusses the nexus of compensation and finances, and Patti reports on...
Promoting your ISO Brand and Scaling your Sales Team
Learn how Maverick Payments works with small ISOs to promote their brands and scale up sales and service with an ISO in a Box solution. "We focus on white glove support," says Ben Griefer, COO. Plus, James offers advice on training agents, and the "cycle of learning,"...
An Attorney’s take on Visa Rules Compliance
This week, James Huber, an attorney at Global Legal Law Firm, sits down with James and Patti to discuss compliance with Visa rules, and Visa's recent attempt to rein in cash discounting and surcharging programs. Plus, James offers advice on building up your portfolio...
Empowering Merchants to Beat the Odds on Chargebacks
SMBs are losing money hand over fist due to chargebacks. This week, Jack Shenon, Founder & CEO at ChargeSentry, explains why, and how ISOs and merchant sales reps can make it their business to shift this paradigm. Then James offers some advice on how sales reps...
Why Merchants Say YES – Selling Value to SMBs – #190
"It's time to move away from talking basis points and focus on merchant benefits," Eric Bernstein, COO at Valor PayTech, counsels during this week's featured interview. Plus, Patti reports on a Congressional hearing called by Senator Richard Durbin and prospects for a...